Frequently Asked Questions

Check most frequently asked questions below, for further support please contact us via our contact form and we will aim to respond within 1 business day.

Pricing

Your order will be processed and shipped on the same day if it is ordered before the cut off time. If it is ordered after the cut off mark, then it will not be processed until the next business day. 

Our UK standard delivery is £3.49 and our 1 day express delivery is £5.79. Our UK customers can also benefit from standard free delivery if they spend over £40. For information on international delivery please contact us.

Returns

We accept returns on goods that are unused and unopened, or damaged goods. For damage goods, returns must be requested within 72 hours of delivery. For more information, visit our refund policy page

Shipping

We aim to get your order to you as quickly as possible, so if you placed an order before cut off time, you won't be able to amend it, however; if it is ordered after the cut off mark; then your order make changes to it.

Can't find your question? Please submit your question via our contact form and we will respond within 1 business day.